Privacy policy:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Stay Connected with skyline glass company! By opting in, you'll receive 4-6 messages/month with:

Exclusive discounts and promotions, Glass filling tips and industry news, Appointment reminders and order updates, Surveys and feedback requests. Expect helpful updates to keep you informed about our services and save with special offers!

You can cancel the SMS service at any time. Simply text "STOP" to the short code. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to [email protected]

or (984) 358-1701.

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

Skyline Glass LLC takes the protection of our current and potential customers' personal information very seriously. We implement several measures to ensure data security, including:

1. Data Encryption: We use encryption protocols for sensitive information transmitted through our website and during online communications to prevent unauthorized access.

2. Secure Payment Processing: All payment transactions are processed through secure, PCI-compliant payment gateways to safeguard financial information.

3. Limited Access: Access to customer information is restricted to authorized personnel only, ensuring that sensitive data is handled responsibly.

4. Privacy Policy: We maintain a clear privacy policy outlining how we collect, use, and protect customer information, which can be found here: https://skyline-glass-company.com/term-and-conditions.

5. Regular Training: Our team is regularly trained on data privacy and security practices to ensure they understand the importance of safeguarding customer information.

6. Compliance: We adhere to relevant data protection laws and regulations to ensure that we are consistently upholding the highest standards of privacy and security.

Terms and conditions

1. Payment Terms: Payment is due on the invoice date. Late payments will incur a 5 % penalty if overdue by one week and an additional 10% if overdue by one month. We accept credit cards, checks or bank transfer.

2. Delivery and Installation: Delivery will be scheduled within [12 business days] after payment is received. Additional charges may apply for installation services. Customers are responsible for ensuring the site is ready for installation.

3. Warranty: We provide a comprehensive warranty program, offering: 3-year warranty on materials, covering manufacturing defects

1-year warranty on workmanship, ensuring quality installation

Please note that this warranty does not cover damage resulting from misuse, accidents, or other external factors.

In cases where the vendor provides a warranty, the customer must follow the vendor's specific warranty terms and conditions.

4. Liability: We are not liable for any indirect or consequential damages. Our maximum liability is limited to the total invoice value.

5. Returns and Refunds: All sales are final. No refunds will be issued. However, if any defects are found, or if repairs are needed, we will address and fix or replace if applicable
within 10 business days of installation date.

6. Ownership: Ownership of goods transfers to the customer upon full payment.

7. Force Majeure: We are not liable for delays or failures caused by events beyond our control, including but not limited to natural disasters or strikes.

8. Dispute Resolution: Any disputes shall be resolved through [arbitration/mediation] in the jurisdiction of
Raleigh North Carolina.

9. Price Validity: The quoted price is valid for 14 days from the date of the estimate or invoice. After this period, prices are subject to change without notice.

10. Design Change Fee: If any design changes are requested after the initial agreement, an additional visit will be required. A fee of $75 will be charged for each additional visit related to design changes.

11. Cancellations or rescheduling :must be made at least one business day before the appointment, or a $75 fee will apply. Emergency cancellations may be exempt from this fee. Last-minute changes impact our employees’ time and lead to lost revenue.